PRIVACY POLICY

Welcome to Alira Flowers ("Alira Flowers", "we", "our", or "us").

We are committed to protecting the privacy and confidentiality of the personal information collected through this website. This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our website or communicate with us regarding our products and services.

By accessing or using this website, you acknowledge that you have read, understood and accepted this Privacy Policy.

1. Information We Collect

We may collect personal and business information voluntarily provided by users, including but not limited to:

Full Name
Company Name
Position or Job Title
Email Address
Telephone Number
Country of Residence
Product Interests
Purchase Requirements
Information submitted through contact forms or electronic communications

Additionally, we may automatically collect certain technical information, including:

IP Address
Browser Type
Operating System
Device Information
Website Usage Data
Cookies and Similar Technologies

2. Purpose of Processing

The information collected may be processed for the following purposes:

Responding to inquiries and requests.
Preparing commercial quotations.
Managing business relationships.
Coordinating communications with selected flower growers when necessary.
Providing information regarding our products and services.
Improving our website and customer experience.
Complying with applicable legal and regulatory obligations.
Protecting the legitimate interests of Alira Flowers.

3. Legal Basis for Processing

Where applicable, personal information is processed based on one or more of the following legal grounds:

The user's consent.
The performance of pre-contractual or contractual obligations.
Compliance with applicable legal requirements.
The legitimate business interests of Alira Flowers, provided such interests do not override the rights and freedoms of the data subject.

4. Disclosure of Information

Alira Flowers does not sell, lease or commercially distribute personal information to third parties.

Information may only be disclosed when reasonably necessary to:

Facilitate commercial communications with selected flower growers.
Comply with legal or regulatory obligations.
Protect the legal rights, property or legitimate interests of Alira Flowers.
Respond to requests from competent governmental authorities where required by law.

5. Data Security

Alira Flowers implements appropriate administrative, technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss or destruction.

While we take commercially reasonable measures to safeguard your information, no method of electronic transmission or storage can be guaranteed as completely secure.

6. Cookies and Similar Technologies

This website may use cookies and similar technologies to improve functionality, analyze website performance and enhance the user experience.

Users may configure their browser settings to disable cookies; however, certain features of the website may not function properly.

7. Data Retention

Personal information will be retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes and enforce our agreements.

8. International Business Communications

As Alira Flowers operates within the international floral industry, personal information may be shared with selected business partners, including flower growers and commercial collaborators, solely when necessary to facilitate legitimate commercial transactions requested by the customer.

Only the minimum information required for the corresponding business purpose will be shared.

9. Your Rights

Subject to applicable law, users may have the right to:

Access their personal information.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally applicable.
Withdraw previously granted consent.
Object to certain processing activities where permitted by law.

Requests may be submitted through the contact information provided below.

10. Third-Party Websites

This website may contain links to third-party websites.

Alira Flowers is not responsible for the privacy practices, policies or content of websites that are not owned or controlled by Alira Flowers.

Users are encouraged to review the privacy policies of any external websites they visit.

11. Changes to this Privacy Policy

Alira Flowers reserves the right to modify this Privacy Policy at any time.

Any changes shall become effective immediately upon publication on this website unless otherwise required by applicable law.

12. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Ecuador.

Any dispute arising out of or relating to this Privacy Policy, the use of this website or the processing of personal information shall be subject to the exclusive jurisdiction of the competent courts of the Republic of Ecuador, unless otherwise required by applicable law.

13. Contact Information

For any questions regarding this Privacy Policy or the processing of your personal information, please contact:

Alira Flowers

Quito, Ecuador

📧 info@aliraflowers.com